Why we collect personal information
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. Additionally, your personal information helps us keep you posted on the latest product announcements, special offers, and events that may interest you.
If you do not wish to receive our newsletter or the latest information about AbtinAndCompany products, special offers, and sales events click
and update your personal contact information and preferences.
What information we collect and how we may use it
There are a number of situations in which your personal information may help us give you better products. For example:
* When you interact with AbtinAndCompany, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences, your credit card information and information about the AbtinAndCompany products you own, such as date of purchase, and the item number.
* We also collect information for marketing research purposes — such as your occupation and location — to gain a better understanding of our customers and thus provide more valuable services and offers.
* We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve AbtinAndCompany products.
Your AbtinAndCompany ID and related information
The AbtinAndCompany website allows you to create an “Unique ID” based on your personal information. This convenient service saves time and allows for easier use of our web services. Here’s how it works: You create a personal profile — providing your name, phone number, email address, and in some cases your mailing address and a credit card number at the time of purchase — and choose a password and password hint (such as the month and day of your birth) for security. The system saves your information and assigns you a personal ID — in many cases simply your email address, because it’s unique and easy to remember. The next time you order from the AbtinAndCompany Store all you need to do is enter your AbtinAndCompany ID and password; the system looks up the information it needs to assist you. In addition, if you update the information associated with your AbtinAndCompany ID it will be available for all your transactions with AbtinAndCompany globally.
When we disclose your information
AbtinAndCompany takes your privacy very seriously. AbtinAndCompany does not sell or rent your contact information to other marketers.
There are also times when it may be advantageous for AbtinAndCompany to make certain personal information about you available to companies that AbtinAndCompany has a strategic relationship with or that perform work for AbtinAndCompany to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with AbtinAndCompany policies, except if we inform you otherwise at the time of collection.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
AbtinAndCompany takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
Integrity of your personal information
AbtinAndCompany has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking at http://www.abtinandcompany.com/customer/account/login/
And you can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us at the email address below.
Cookies and other technologies
For example, knowing your first name lets us welcome you with a greeting the next time you visit the AbtinAndCompany Store. Information such as your country and language — and if you’re a wholesaler, your store — helps us provide a more useful online shopping experience.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. AbtinAndCompany will not use the information collected to market directly to that person.
In some of our email messages we use a “click-through URL” linked to content on the AbtinAndCompany website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
In addition we use pixel tags — tiny graphic images — to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site.
Pixel tags also enable us to send email messages in a format customers can read. And they tell us whether emails have been opened to ensure that we’re sending only messages that are of interest to our customers. We may use this information to reduce or eliminate messages sent to a customer. We store all of this information in a secure database located in Southern California, in the United States.
Our companywide commitment to your privacy
As we said, AbtinAndCompany takes protecting your privacy very seriously. To make sure your personal information is secure; we communicate these guidelines to AbtinAndCompany employees and strictly enforce privacy safeguards within the company.
If you do not want AbtinAndCompany to keep you up to date with AbtinAndCompany news, updates and the latest information on products click http://www.abtinandcompany.com/customer/account/login/ and update your personal contact information and preferences. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.